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RCUB helpdesk organizuje 24-časovno operatersko dežurstvo, 7 dana u nedelji radi održavanja permanentne operativnosti Internet veze i komunikacionih servisa za fakultete Univerziteta u Beogradu, druge institucije povezane na RCUB/AMRES, kao i za pojedinačne korisnike.
RCUB is a computer centre whose primary function is to provide computer and information-communication services to faculties and other institutions members of the University of Belgrade. Besides that, RCUB represents a central communication node of the Academic network of Serbia (AMRES).
RCUB provides a 24 hour operator on duty, 7 days a week in order to maintain a permanent operability of the Internet connection and communication services for faculties of the University of Belgrade, and other institutions connected to RCUB/AMRES, as well as for individual users.